Privacy policy


Donsje respects the privacy of all visitors to its website and is highly committed to maintaining the privacy of all online visitors to its websites, including

We will use your data to make sure that your orders will be handled as fast and easy as possible or that certain parts of sites are more tailored to your interests. This document describes how we deal with your online privacy and online security.

If we decide to change our privacy policy, we may notify you as appropriate, including by posting those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone.

The outline of this document:

1. What information we collect
2. How we may share your information
3. Your information is safe at Donsje (Online Security)
4. Cookies
5. Online Advertising
6. Controlling your information with us
7. Contact us at Donsje

1. What information we collect

We may collect information when you register for news letters, set up a shopping account, purchase goods, contact customer service, or engage in other interactive features with our sites (e.g., consumer opinion surveys).

This information may also include your name, address-, bank- and payment details.

If you place an order on the Webstore of Donsje, we collect your name, e-mail address, billing information and shipment information in order to complete and deliver your order.

To make your shopping experience as nice as possible we, with your permission, collect personal information about your orders and the use of our services.

With this information we can personalize the website and recommend products you might be interested in.

If you make an account at Donsje we will collect your information on a secure server. You are asked to fill in your name, e-mail address, billing information and shipment information so that you don’t have to fill in this again for any following purchases.

The information we collect about both the use of our site(s) and the feedback help us to develop and improve the website(s).

With your permission we will inform you on new features, specials and other promotional activities of Donsje. If you do not want this, you can change this in your account settings or send an e-mail to

Should you apply for a job at Donsje, whether through the website, by e-mail or mail, we require you to supply us with your personal information, resume and application letter.

2. How we may share your information:

We will not share (or sell) the information you provide us with third parties except as disclosed in this privacy policy or with your consent.

We may also give you the opportunity of opting out of other uses that we might make of any of the information you provide to us.  

We may share your personal information with our service providers. Some examples of things service providers may do that may involve your personal information are:

1. Authorization of credit card and check transactions, order fulfillment, sweepstakes and contests, our rewards program, and cobranded or joint product and service promotions.
2. Developing, hosting or maintaining the websites on behalf of Donsje.
3. Warehousing product, personalizing product and performing order fulfillment and shipping services on behalf of Donsje or on your behalf and at your request.
4. Aggregating customer information and/or improving customer service. We may then share such aggregated information with prospective marketing partners and advertisers.

These service providers are granted access to some or all of your personal information as necessary and may use cookies (as defined below) or other automatic collection technology on our behalf.

The service providers are contractually restricted in the ways they may use your personal information.

We may share your personal information with legal entities owned by Donsje, with the holding company of Donsje, or with legal entities owned by the holding company of Donsje.

In the event that a store, division or part or all of Donsje (or the assets of a Donsje entity, or the assets of the holding entity of Donsje) is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets. 

We reserve the right to disclose any information to the extent we reasonably believe that disclosure is required by law, to enforce our website policies, or to protect your or others’ rights, property or safety.

Please note that the use of any feature made available to you on our websites such as Facebook Connect, or the like feature (also connected to Facebook) may result in information being collected or shared about you by us or by others.

We cannot control how your information is collected, stored, used or shared by third-party sites or to whom it is disclosed. Please be sure to review the privacy policies and settings on your social networking sites to make sure you understand and agree with the information they are sharing.

If you do not want Donsje to share information about you with a social media site or application, you should not access the social media site or the social media application. For example, you should not click a "like" button on a product detail page.

We may share your personal data with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other tailored advertisements tailored to your interests when you visit websites other than ours.

We may also share pseudonymous data (which is data that cannot be directly linked to you) to other third-parties who are data controllers themselves. We do this on the basis of our legitimate interest in creating a profile of you, in order to inform you in the best possible manor about our relevant products, events and services.

We do not store and use your personal data for longer than necessary. Then we delete all personal data we have from you. Or we use your data anonymously, because we need certain data for internal analyzes and reports such as the value of your order. Below you can find the timing that we store your personal data:

1. The tax authority requires us to keep our administration with your invoice, payment and order data for 7 years. After that, we only use anonymous data for internal reports.
2. We delete inactive client accounts after 7 years. After that period, we only use your data anonymously, for internal reports.
3. If you send an email to us, for example to our customer care, we will keep your report and contact details for 7 years. After that, we only use your data anonymously, for internal reports.

You have the right to ask us to access, rectify, erase, restrict or object to the processing concerning your data as well as the right to data portability.

You also have the right to lodge a complaint with a supervisory authority. If you have any questions relating to the processing of your personal data, please feel free to contact us via

3. Your information is safe at Donsje (Online Security)

We appreciate the trust you place in us. Donsje is committed to protecting your personal information.

We’ve implemented reasonable security measures, including Secure Socket Layer (SSL) encryption technology and other tools to protect all your information we might collect on our websites.

We use a variety of measures to ensure that your personal information (including the information in your resume and application letter) is protected from: unauthorized access, improper use or disclosure, unauthorized modification or alteration, unlawful destruction or accidental loss.

However, the Internet is an open system and Donsje cannot guarantee that the personal information you submit will not be intercepted by others.

Our website may include links to external websites operated by other organizations. They may collect personal information from visitors to their site. Donsje cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.

4. Cookies en ‘Do Not Track’

We may use ‘cookies’ on our website that act as an identification card for your computer.

When you visit our Donsje websites, unique cookies are placed to distinguish your browser from all other browsers that visit our sites. By recognizing your browser, we can serve you better.

Most browsers give you the choice to accept or reject cookies by modifying your browser preferences. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.

Please note that if you choose to reject all cookies, certain parts of this site may not be available to you or may not function properly. In addition, Donsje may use Google Analytics to monitor activity on our websites.

To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at

5. Online Advertising

You have options regarding interest-based advertising. You have the ability to limit the ability of us and our partners to collect and use this information.

Note that if you choose to opt out, you may continue to see ads on Donsje websites and receive communications from us, but they will not be based on how you browse and shop.

To opt out of receiving interest-based advertising from third parties, click on both of the following links: and To successfully opt out, you must have cookies enabled in your web browser.

As an alternative, and as described above, you can prevent automatic collection of some information by disabling cookies on your web browser.

6. Controlling your information with us

By submitting your personal information, you give your consent to use that information as set out in this privacy policy.

You have the following rights to change your information: a right to see the information we hold on you, a right to have any wrong or incomplete information corrected , or (in certain circumstances) to have your personal information deleted, a right to ask us to stop providing you information on our services.

For more information, please contact us as explained below.

7. Contact us at Donsje

If you have any questions, feedback or want to know more about how your personal information is used, or if you want to access, correct or remove your personal information, please contact us at You may write to us at: Donsje, Zekeringstraat 50, 1014BT, Amsterdam, The Netherlands.